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Articlehttps://doi.org/10.34074/scop.5004014

Communication and customer retention: A case of an accounting organisation

By: LeWen Tran and Ehtasham Ghauri

Scope: Contemporary Research Topics is peer-reviewed and published annually in November by Otago Polytechnic/Te Kura Matatini ki Otago, Dunedin, New Zealand.